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FAQ

You can be provided with payment operation services at all counters of the Bank’s organizational units.

The Bank’s client chooses to take the statement of account at the counter, to receive it by fax or e-mail.

Internal orders (client accounts within the same bank) are executed at the moment of payment.

Interbank payments:

RTGS (gross settlement) – orders exceeding 300,000 dinars are carried out on business days (internal payment operations on Saturday)


Net settlement (clearing) – orders up to 300,000 dinars

 I cycle: on business days from 09.00 to 10.30

 II cycle: on business days from 11.00 to 12.30

 III cycle: on business days from 13.00 to 14.30