Terms and conditions

Major characteristics

Application access


Activation and usage

On the basis of the user name and activation code e-mailed by the Bank

Softver and hardware requirements

In order to use E-Banking you need a computer with access to interent. Application for E-Banking can be used at various operating systems (Windows, Linux, iOS) and at majority of internet browsers (Chrome, FireFox, Internet Explorer, Opera, Safari).

Minimum required configuration:
Processor Pentium II 266MHz or better
128MB RAM or more
Video adapter with support for resolution 1024x768
Monitor with support for 64K colours
Smart Card , standard PC/SC (connected to serial, PC/2,orUSB port or by PCI or ISA slot)
Internet connection of minimum speed 19200 bps.

Recommended configuration:
Processor Pentium IV 1Ghz or better
Video adapter with 32MB memory and support for resolution 1280x1024
Monitor with support for 16M colours (24-bit palette of colours)

OmniKey, Fujitsu Siemens or GemPlus card reader
Broadband Internet connection of 512 kbps speed

Time for execution of payment operation order

In accordance with the Term Plan and OUP

Service sale

Applying for service

In branches/sub-branches of branch network

User support

Unit for Payment Cards and E-services

Maximum time required for activation

3 business days from the moment of submitting the request

Service usage costs


Free of charge

Payment operations costs and service maintenance

In accordance with the Bank’s Tariff of Fees